Privacy Policy

Effective Date: January 1, 2026

Compass Mediation (“we,” “our,” or “us”) is committed to protecting your privacy and maintaining the confidentiality of information shared through our website and mediation-related communications. This Privacy Policy explains how information is collected, used, and safeguarded in accordance with applicable Connecticut law and professional mediation standards.

Information We Collect

We collect limited personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Information submitted through contact forms, scheduling tools, or email communications

We do not intentionally collect sensitive personal information unless you voluntarily provide it in connection with an inquiry or mediation-related communication.

How We Use Your Information

Personal information is used solely for legitimate business purposes, including:

  • Responding to inquiries
  • Scheduling consultations or mediation sessions
  • Communicating about services or appointments
  • Providing mediation or related services

We do not sell, rent, or trade personal information to third parties.

Connecticut Mediation Confidentiality

Mediation services are conducted in accordance with Connecticut mediation confidentiality principles and applicable state law.

Communications made during mediation sessions are treated as confidential, subject to limited statutory exceptions under Connecticut law. Confidentiality protections generally apply once parties have entered into a formal mediation agreement.

Information submitted through this website before mediation begins is not a substitute for a formal mediation agreement and may not be protected by mediation privilege until such an agreement is executed.

Use of Scheduling, Communication, and Virtual Platforms

We may use third-party platforms (including online scheduling tools and video conferencing services) to facilitate consultations and mediation sessions.

These services may collect and process information in accordance with their own privacy policies. Compass Mediation does not control how third-party providers manage their data but selects platforms commonly used in professional mediation and legal-adjacent services.

We encourage users to review the privacy policies of any third-party services used to interact with us.

Cookies and Website Analytics

Our website may use basic cookies or analytics tools to improve website functionality and understand general usage patterns. These tools collect limited, non-identifying information such as page visits and browser type.

You may disable cookies through your browser settings if you prefer.

Data Security

We take reasonable administrative, technical, and organizational measures to safeguard personal information against unauthorized access, disclosure, or misuse.

While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Disclosure of Information

We do not disclose personal information except:

  • When required by law or court order
  • To service providers necessary to operate our website or scheduling systems
  • With your consent

Children’s Privacy

Our services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18 through this website.

Your Rights and Choices

You may request to review, update, or correct personal information by contacting us. You may also request that we limit or discontinue non-essential communications.

No Legal Advice or Representation

Information collected through this website does not create a mediator-client relationship and does not constitute legal advice. Mediation services are provided only after appropriate agreements are executed.

Changes to This Policy

This Privacy Policy may be updated periodically. Any changes will be posted on this page with a revised effective date.

Contact Information

If you have questions about this Privacy Policy or how information is handled, please contact:

Compass Mediation
[email protected]
(860)-249-1245‬